Privacy policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Gifts by Shell  (https://shellyeg.shop) is committed to protecting the privacy of the personal information of its customers. We value and respect the privacy and sensitivity of the personal information and wish to be transparent and accountable in how we manage and treat personal information.

This privacy policy describes how Gifts by Shell  (https://shellyeg.shop) collects and processes your personal information. By using Gifts by Shell, you are consenting to the practices described in this privacy policy.

What types of information do we collect?

We collect your personal information in order to provide and continually improve
our products and services.

Here are the types of personal information we collect:

 

  • Information you give us. We receive and store any information you provide in relation to Gifts by Shell. You can choose not to provide certain information, but then you might not be able
    to take advantage of services.
  • Automatic information. We automatically collect and store certain types of information about your use of Gifts by Shell, including information about your interaction with content and services
    available through Gifts by Shell. Like many websites, we use “cookies” and other
    unique identifiers, and we obtain certain types of information when your web browser
    or device accesses Gifts by Shell and other content served by or on behalf of Gifts by Shell on other websites.
  • Information from other sources. We may receive information about you from other sources, such as updated delivery
    and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. 

How does Gifts by Shell use your personal information?

We use your personal information for a number of purposes, including

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products, process payments, and communicate with you about orders and products.
  • Recommendations and personalization. We use your personal information to recommend products that might be of interest to you, identify your preferences, and personalize your experience with Gifts by Shell.
  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
  • Communicate with you. We use your personal information to communicate with you in relation to Gifts by Shell via different channels (e.g., by phone or via email).
  • Fraud prevention and credit risks. We use personal information to prevent and detect fraud and abuse in order to protect our customers’ security and that of others.

What about cookies and other identifiers?

Gifts by Shell uses cookies and other identifiers to allow  our systems to recognize your browser or device and to provide and improve our services.

Does Gifts by Shell share your personal information?

Information about our customers is integral to our business, and we are not in the business of selling our customers’ personal information .We share customers’ personal information only as described below.

  • Third-party service providers. We engage with other companies to perform functions on our behalf. Examples include fulfilling orders for products, delivering packages, sending postal mail, processing payments, transmitting content, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Protection of Gifts by Shell and others. We disclose account and other personal information when we believe disclosing is appropriate to comply with the law  or to protect the rights, property, or safety of Gifts by Shell, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How secure is information about me?

We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
  • Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
  • Be sure to sign off when finished using a shared computer to protect against unauthorized access to your password and to your computers, devices, and applications.

What information can I access?

You can access your information, including your name, address, payment options, profile information, wishlist items, and order history in the My Account section of the website.

Examples of information collected

Information you give us when using Gifts by Shell

You provide us with information when you

  • search or shop for products in our stores
  • add or remove an item from your cart, or place an order through or use Gifts by Shell
  • provide information in My Account
  • communicate with us by phone, email, or otherwise
  • complete a questionnaire, form, or quote request
  • compile your wishlist
  • provide and rate product reviews

As a result of those actions, you might supply us with such information as

  • identifying information such as your name, address, and phone numbers
  • payment information
  • your location information
  • your IP address
  • content of reviews and emails to us
  • corporate and financial information

Automatic information

Examples of the information we collect and analyze include:

  • the internet protocol (IP) address used to connect your computer or device to the Internet
  • login, email address, and password
  • the location of your device or computer
  • device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures
  • version and time zone settings
  • purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like  top sellers
  • the full Uniform Resource Locator (URL) to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouseovers

We may also use device identifiers, cookies, and other technologies on devices, applications, and our webpages to collect browsing, usage, or other technical information.

Information from other sources

Examples of information we receive from other sources include

  • updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily

Information you can access

Examples of information you can access through Gifts by Shell include

 

  • status of recent order
  • your complete order history
  • personally identifiable information (including name, email, password
  • payment settings, including payment card information
  • email notification settings
  • recommendations and the products you recently viewed that are the basis for recommendations
  • wishlists
  • content you recently viewed
  • your profile