Returns, refunds, and exchanges

Products are unique and made to order. Therefore, all sales are final, and products are non-refundable and ineligible for exchange.

Handmade cards and handcrafted shadowboxes

In the case of handmade cards and/or of handcrafted shadowboxes, although Gifts by Shell makes every effort to post product photos that are representative of the card or shadowbox created, there will undoubtedly be slight variations.

For example, cardstock and patterned papers may vary in colour due to manufacturers’ printing methods, dye lots, and other production methods outside our control. In addition, as each piece is created by hand and not mass produced, placement and alignment of stamped images, die cut shapes and letters, and surface embellishments such as half pearls, gems, or charms may vary slightly from one product to another.